When it comes to support, families don’t want to feel like they’re dealing with a big agency. They want to know the person who will be coming into their home, helping their child, or supporting their loved one. They want the freedom to choose, without the stress of wondering whether the worker is properly qualified, insured, or NDIS compliant.
That’s where Remonta is different. We are not an agency. We don’t just assign whoever is available. Instead, we use technology to make the right match between participants and support workers. Families get choice and transparency, while also reducing the risks that come with hiring independently.
How Our Matching Works
- Worker Profiles You Can See - Families will be able to view worker profiles before making a choice. This includes qualifications, experience, compliance checks, and a personal introduction.
- Safe and Compliant - Every worker is fully vetted with NDIS Worker Screening Checks, police checks, and the right qualifications. Families get peace of mind knowing that while they are choosing the worker, Remonta has already taken care of all the safety and compliance in the background.
- The Right Fit - Matching isn’t just about skills. It’s about personality, culture, and interests. We want participants to feel comfortable and supported, not just “looked after.”
- Family Choice, Professional Backup - Unlike traditional agencies, families won’t be left with no say in who provides care. At the same time, unlike hiring independently, you don’t need to worry about scams, expired checks, or insurance gaps.
The Benefits of Choosing Remonta
Unfortunately, the NDIS has seen its share of rorting and scams. Families have been overcharged, underserviced, and in some cases, taken advantage of by unregistered providers or individuals working outside of compliance.
Choosing Remonta means you avoid these risks:
- No scams – every worker is verified and fully compliant
- No overcharging – we follow the NDIS price guide
- No fake invoices or misuse of funds – all hours and services are tracked and transparent
- No unqualified workers – every worker has the right checks, insurance, and training in place
You still get the freedom to pick who supports your family, but with the protection of a system that makes sure everything is safe and above board.
Our Plans for the Future: Creating the App
To take this even further, we are currently creating an app designed to give families more choice, safety, and control. This technology will bring everything together in one place, making support simpler and more transparent.
Here’s what the app will deliver:
- Browse and choose workers – families will be able to see full profiles, availability, and experience before selecting the right support worker
- Compliance built-in – the app will only display workers who have passed all checks and hold current qualifications
- Live updates – track when your worker arrives, how long they stay, and what was completed
- Easy communication – message your support worker or coordinator directly through the app
- After-care feedback – provide ratings and reviews to keep service standards high
- Transparent billing – automated timesheets and GPS-tracked kilometres to ensure billing is always fair and accurate
Why This Matters
The NDIS is built on choice and control. Our role is to protect that freedom while making sure families don’t face unnecessary risks. With Remonta, you get the best of both worlds – the flexibility of working directly with support workers, and the safety of knowing everything is compliant and transparent.
We are not an agency. We are a trusted bridge between families and the right support workers. With our upcoming app, we’re making that bridge even stronger – giving families choice, safety, and confidence like never before.
📞 To learn more about our plans or to join us as we build the future of care, call 1300 134 153 or email contact@remontaservices.com.au.