The NDIS has been life-changing for thousands of Australians, but it hasn’t been without its challenges. While it has created more access to supports than ever before, many families and participants still feel let down by the system.
So here’s the question: What do you think is missing in the NDIS?
What Families Tell Us
From the people we speak to every day, some issues come up time and again:
- Too much paperwork – families spend hours chasing approvals instead of focusing on care
- Funding confusion – similar situations can receive very different plan outcomes
- Service shortages – in many areas, especially regional, there just aren’t enough workers
- Delays – waiting months for reviews or access to supports
- Scams and rorting – families are worried about being overcharged, scammed, or left with unqualified workers
The Reality of Scams in the NDIS
Unfortunately, rorting and scams have become one of the biggest weaknesses in the system. Families have reported:
- Being charged for services that never happened
- Workers without proper checks or insurance
- Providers pushing unnecessary or overpriced services
- Fake invoices draining NDIS plans
How Remonta Fills the Gap
At Remonta, we believe the missing piece is trust. Families want choice, but they also need protection from the risks that come with hiring independently. That’s why we focus on:
- We match you with the right worker – based not only on skills, but also personality, culture, and interests.
- Australia-wide coverage – no matter where you are, we can connect you with safe and compliant support workers.
- Verified workers only – every support worker has NDIS Worker Screening Checks, police checks, insurance, and current qualifications.
- Transparent pricing – we follow the NDIS price guide, with no hidden charges.
- Proof of service – GPS tracking, timesheets, and worker reports mean services are real and recorded.
- Your choice, our backup – you pick the worker you want, we make sure everything is safe, compliant, and transparent.
Our Plans for the Future
We are also working on creating an app that will bring everything together in one place. Families will be able to:
- View and choose worker profiles across Australia
- See compliance already verified behind the scenes
- Track services and hours with full transparency
- Communicate directly with their workers and coordinators
- Provide feedback after every shift to keep standards high
It’s about combining choice, safety, and technology to make support better for everyone.
Looking Ahead
The NDIS is built on choice and control. At Remonta, we believe families should never have to give up safety to have freedom. With our matching system, national reach, and upcoming app, we’re making sure families get the best of both worlds.
👉 So, what do you think is still missing in the NDIS? More transparency? Faster processes? Stronger protections against scams? We’d love to hear your thoughts.
📞 If you’d like to know how Remonta can support you today, call 1300 134 153 or email contact@remontaservices.com.au.